In 1996...
a local family in Tennessee built Music Road Hotel, the first luxury hotel featuring a water park in Pigeon Forge with views of the Great Smoky Mountains. The 163 family friendly hotel rooms and suites were 30% larger than standard hotel guest rooms in Pigeon Forge, and all rooms offered double sink vanities. A grand lobby featuring a large fireplace with multiple seating areas where families and guests could gather, an arcade, and a complimentary breakfast added to the value of a family’s stay.
 
In 1998...
a full service 3,382 square foot conference center was added. Event planners and attendees loved this facility, yet, many groups and conferences began to outgrow it, and so in 2001 Music Road embarked on a multi-million dollar expansion project to increase the space to 12,000 sq. ft., allowing for an additional 1,000 people. Today, we are proud to say that over 70% of our business is from repeat customers.
 
With the increased demand for conferences, the need for more accommodations led to the addition of the 140-room Music Road Inn. The addition of a second outdoor water park with kiddie pool, large outdoor pool with slide and lazy river was added, as well as a Fitness Center. Music Road Inn offers a more intimate feel while maintaining the first class, family friendly reputation of the Music Road Hotel.

In 2009...
we rebranded all properties as Music Road Resort – allowing guests to enjoy either facility’s water parks, indoor pools, hot tubs, fitness center, business center and the rockers on the hotel terrace for watching the wildlife on the river. Rebranding included adding the word Resort to the Hotel and Inn creating Music Road Resort Hotel, Music Road Resort Inn, and Music Road Resort Convention Center.
 
Music Road Management continues to make improvements to the facility, including free wi-fi, new bedding, newly renovated guest bathrooms, new flooring and an expanded complimentary breakfast. The most important element we focus on is providing our guests with superior customer service and a friendly atmosphere in which to make wonderful memories.

In 2018...
Music Road Resort began a wonderful Hotel Concierge Service along with some of the best Resort offers for guests looking to add something special to their stay in Pigeon Forge, Tennessee. Guests can visit the front desk and inquire about our Hotel Concierge.

inn vs hotel

While Music Road Resort runs the Hotel and Inn both so guests can use amenities, like the water parks and indoor pools, at both properties, there are some basic differences.

LOCATION
The Hotel is on the same side of the street as the Convention Center, while the Inn is across the street.

STYLE
The rooms and suites at the Hotel have a luxurious contemporary style, while the Inn is charmingly sophisticated.

WATER PARKS
The Hotel Water Park has a diving board and mushroom fountain in the outdoor pool. The Inn has a kiddie pool that is perfect for toddlers.

VIEWS
The Hotel has an amazing terrace that guests fall in love with, that bends along with the Little Pigeon River. The Hotel also has full views of Pigeon Forge and the Great Smoky Mountains, while the Inn has an incredible view of the Great Smoky Mountains overlooking the Hotel.

ARCADES
The differences in our game rooms, the Hotel has an air hockey table, guests should try both game rooms for plenty of fun!

join the Music road resort family

We are passionate about delivering exceptional guest experiences to all who walk through our doors.

We believe Hospitality isn’t just a job; it’s a journey of self-discovery, growth, team building and family. Our Team Members are professionals who work together to deliver exceptional experiences for all who walk through our doors. We are more than a room for the night. We create memorable experiences for Guests and opportunities for Team Members. We are looking for new people that are passionate and take pride in their work. Whether you choose to apply or just leave your information, we look forward to staying connected with you.

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